CX Unicorn Blog

Ideas. Inspirations. Insights.

Sharing latest ideas, inspirations & insights from the world of Digital. ​

Stages of Digital Transformation

December 25, 2019

Patented Smart Indoor Navigation Solution Introduced by CX Unicorn

December 10, 2019

GDPR Compliance Guide

December 5, 2019

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2017 was the year of the ‘BOT’, and undoubtedly several banks have taken their first steps towards “conversational commerce”. Due to artificial intelligence, chatbots can pursue and continue a conversation. That is the beauty of modern innovations. 

During 2016-2017, we...

Snapchat introduced stories back in 2013 as a way to create content that only lasts 24 hours. This idea was very appealing to a younger audience, who felt free to be visually creative with content that is not meant to last more than a day. 

Snapchat now counts more than...

Who have you been chatting with - Human or a Chatbot? Bots have become so pervasive that they are a part of the fabric of our everyday lives whether we completely realise it or not; they are more like our personal assistants, helping us communicate better with online b...

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